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CX Center

Customer Lifecycle

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We make your existing customers the
most loyal ambassadors of your brand.

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We offer multi-channel and multi-lingual (Turkish, German, English, Arabic, French, Russian, Italian and more) customer experience services that you can integrate into your system according to your goals and needs, from inbound and outbound call center services to back office services, from field services to technology solutions.

At CX Center (Customer Experience Center), we produce solutions for sustainable brand communication. We manage all the communication required in the customer life cycle in an integrated manner through multiple channels and offer “Integrated Customer Experience”. With our team of experts in management processes, we make your existing customers the most loyal ambassadors of your brand with our customer representatives suitable for the project and the job.

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Inbound Call Center Services

• Customer Service
• Omnichannel Written and Verbal Services

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Outbound Call Centre Services

• Telesales
• Lead Generation
• Collection Calls
• Survey

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Back Office Services

• Order Management
• After Sales Document Management
• Content Verification

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Field Services

• Shadow Customer
• Field Surve
• Sectoral Research

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Technology Solutions

• Speech Analytics
• CRM Design & Implementation
• RPA Solutions

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Lead Booster

• B2B lead generation
• Identifyand analy target customers
• Promoting brands, products and services to potential customers

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